We maintain high standards for the protection of your privacy when you use our website, the mobile application we offer to our employees (the “Employee App”), the mobile application we offer to our consumers and patients (the “Aultman Anywhere App”) and our virtual visit application (the “AultmanNow Telehealth App”). The disclaimers described below explain how we collect and use your personal information, what you can expect from our website and mobile applications, and the steps that we take to protect your personal information. Your use of this website and the mobile applications is subject to the terms and conditions contained in our policies and disclaimers.

Your Information

Website

We do not collect your personal identifying information when you access this website unless:

• You register to use the services offered on our website; or
• You provide information to us in an e-mail.

To register and use the password-protected services offered on this website, we collect the following information from you: First and last name, Insurance Member identification number, date of birth, company or employer name, and e-mail address. You will also be asked to create a username, password, and reminder question with answer. All information provided by you to us will be used strictly for permitting you to use our website, for responding to your questions, for maintaining the functionality of our website, and for protecting the security of your personal information. We will store all information that you provide to us in a manner that protects the privacy and security of your personal information. We are committed to protecting the privacy of your personal information and we will not sell, transfer, or disclose your personal information, including your e-mail address, without your prior authorization, except when permitted or required by law.

The Employee App

We do not collect your personal identifying information when you use the Employee App unless you download the Employee App and log in to the Employee App.

In order to use the Employee App, you must enter your system username and password. All information provided by you to us will be used strictly for permitting you to use the Employee App, for maintaining the functionality of the Employee App, and for protecting the security of your personal information. We will store all information that you provide to us in a manner that protects the privacy and security of your personal information. We are committed to protecting the privacy of your personal information and we will not sell, transfer, or disclose your personal information, except as required by law or as described in the Aultman Employee Handbook.

The Aultman Anywhere App

We do not collect your personal identifying information when you use the Aultman Anywhere App unless you download the Aultman Anywhere App and log in to the Aultman Anywhere App.

All information provided by you to us will be used strictly for permitting you to use the Aultman Anywhere App, for maintaining the functionality of the Aultman Anywhere App, and for protecting the security of your personal information. We will store all information that you provide to us in a manner that protects the privacy and security of your personal information. We are committed to protecting the privacy of your personal information and we will not sell, transfer, or disclose your personal information, except as required by law.

The AultmanNow Telehealth App

We do not collect your personal identifying information when you use the AultmanNow Telehealth App unless you download the AultmanNow Telehealth App and log in to the AultmanNow Telehealth App.

In order to use the AultmanNow Telehealth App, you must create an account using your first and last name and a valid email address. All information provided by you to us will be used strictly for permitting you to use the AultmanNow Telehealth App, for maintaining the functionality of the AultmanNow Telehealth App, and for protecting the security of your personal information. We will store all information that you provide to us in a manner that protects the privacy and security of your personal information. We are committed to protecting the privacy of your personal information and we will not sell, transfer, or disclose your personal information, except as required by law.

E-mail

You may send an e-mail directly to us using the links provided on this website or the App. If you provide your e-mail address, we may reply to you by e-mail. All information that you share with us will be kept confidential in accordance with our policies and procedures. Depending upon the nature of your e-mail, we may dispose of your e-mail correspondence or retain it after we reply to you. Please note that certain e-mail applications may not provide full encryption or security during transfer to us. Therefore, please contact our Service Center by telephone if your question contains any information that you consider to be confidential. Telephone numbers are listed under the Contact Us section.

Cookies

We use cookies on both the public access and password-protected areas of this website or the mobile applications. A “cookie” is a piece of data that transfers to your computer when you visit or access a website or mobile application. Cookies do not collect personal information from you. We use cookies to make this website and the mobile applications easier for you to access by customizing certain functions, such as saving usernames and passwords. Cookies also help us to improve our website and mobile applications by providing information on use of the website and mobile applications, as well as functionality of the website and mobile applications.

Terms and Conditions for Use of our Website and Mobile Applications

This website and these mobile applications are owned and operated by Aultman Health System for the use of its patients, visitors, staff, providers, and other interested users. We reserve the right to alter or discontinue any aspect or feature of a site or mobile application without notice and at our sole discretion. We retain the right, but not the duty, to monitor this site for any and all purposes. Any monitoring of this website and our mobile applications will be conducted in compliance with all applicable privacy regulations. You agree to use the website and/or mobile application only in the manner for which it was intended. Certain functions of this site are available only to authorized users with prior security clearance. You expressly agree to use this website or mobile application at your own risk. Neither the company, nor its employees, officers, agents, business partners, or affiliated institutions, is liable in any way for any errors, omissions, interruptions, deletions, defects, delays in transmission, computer virus, etc., that may result from the use of this site or mobile application. We strive to maintain this site and mobile applications in an accurate and current manner; however, we do not guarantee the accuracy of any information, service, or merchandise provided through this site. This website or mobile application may contain links to other Internet websites that are provided solely for your convenience or interest. We make no warranties or representations as to the content of any website accessed through these links, and assume no liability or responsibility for the accuracy, legality, or decency of any site you may access through the website. Similarly, if you have accessed this website as a link provided by another Internet site, this in no way or manner indicates any endorsement, approval, association, obligation, responsibility or liability of, by or for, Aultman Health System and the operator of the website providing the link. This disclaimer applies to any damages or injury caused by any failure of performance, error, omission, interruption, delay of transmission, etc., whether for breach of contract, tortious behavior (including strict liability), negligence, or any other cause of action. Neither the company, nor any person or entity involved in creating or producing this website, or the content herein, is liable in contract, tort, or any other legal theory of liability for any economic or non-economic damages, including but not limited to, direct, indirect, incidental, special, punitive, consequential, or similar damages, arising out of the use or an inability to use this website. The terms and conditions of this website are governed and construed in accordance with the laws of the State of Ohio. Any action related to matters on this website shall be brought in state court in Stark County, Ohio or in federal court in the United States District Court, Northern District of Ohio.