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In order to assure you are getting the test your physician requires, it is important that you have the order. Please contact your physician to obtain an order so you can be scheduled properly.

 

Aultman Wait Times

Choose Immediate Care for colds/flu, sprains/strains and other minor injury/illness.


Go to the ER for major concerns and trauma. Call 911 for chest pain and stroke symptoms.

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Location Finder

Here's your guide to finding any of the facilities in the Aultman family of health services, including maps and contacts. 

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Need a Doctor?

Aultman Medical Group's network of more than 240 providers is committed to high-level patient care.

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Schedule an Appointment

Click below to complete an online form. 

 

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Donate Today

You can help support and enhance services, and in turn, help patients and their families who benefit from care received at Aultman.

Financial Assistance

Under the Ohio Hospital Care Assurance Program (HCAP), Aultman offers basic, medically necessary hospital-level services free of charge to individuals who are residents of Ohio and whose income is at or below the Federal Poverty Income Guidelines.

In addition to the HCAP program, Aultman provides financial assistance (FAP) on a sliding scale to patients who do not have insurance at family income levels up to four times the Federal Poverty Guidelines.

In order to assist Aultman patients with the best discounts available, it is our responsibility to require patients to first apply for Medicaid before receiving approval for a secondary assistance program, such as HCAP or FAP. Due to Medicaid expansion in the state of Ohio, many more people are now eligible for Medicaid coverage. If you have been approved for HCAP in the past, you may now qualify for Medicaid coverage. Please click here, call 330-363-2200 or email the Aultman Patient Outreach department to apply.

2024 Aultman Hospital HCAP Income Guidelines

If you are not an Ohio resident or if you are over the Federal Poverty Guidelines and uninsured, you may qualify for a reduction in hospital care costs under the Financial Assistance Program (FAP). Review Aultman's FAP policyclick here to view the FAP summary, or to apply for financial assistance, please click here

How to Apply

In order for the application to be processed, you must:

  • Complete an entire HCAP application, including family and income information. En Español.
  • Sign and date the application. 
  • Return the completed application to:

Patient Outreach Department
Aultman Hospital
P.O. Box 80868
Canton, Ohio 44708-0868

HCAP Covered Services

Please note that the HCAP program only covers services billed by Aultman Hospital. The program does not cover elective or cosmetic surgery, organ transplants, patient convenience items, take-home pharmacy charges, transportation fees, physician and anesthesia charges.

Collections Policy

Aultman has implemented a collection process for the accounts receivable of patients receiving hospital services that supports the business needs of the Aultman and, together with the Financial Assistance Policy, is intended to comply with applicable federal, state and local laws, including Section 501(r) of the Internal Revenue Code of 1986. Click here to review the policy.

Contact Us

If you have any questions, please contact the Aultman Patient Outreach team at 330-363-2200 or toll-free at 800-900-6321.

location icon

Location Finder

Here's your guide to finding any of the facilities in the Aultman family of health services, including maps and contacts. 

symptom checker icon

Need a Doctor?

Aultman Medical Group's network of more than 240 providers is committed to high-level patient care.

calendar icon

Schedule an Appointment

Click below to complete an online form. 

 

donation icon

Donate Today

You can help support and enhance services, and in turn, help patients and their families who benefit from care received at Aultman.

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