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Financial Assistance
Menu
Patient Support
- My Experience
- Join Our Grateful Community
- Nondiscrimination & Language Services
- Patient Nutrition
- Patient Portal
- Patient Privacy
- Patient Medical Records
- Patient Rights and Responsibilities
- Patient Welcome Folder
- Tests & Procedures
- Contact Us
Visitors
- Contact a Patient
- Aultman Anywhere App
- The Shoppes at Aultman
- Visitor Policies
- COVID-19 Information
- Parking and Maps
- Dining Options
- Things to Do
Insurance and Billing
Notice to Our Patients of a Privacy Incident
Location Finder
Here's your guide to finding any of the facilities in the Aultman family of health services, including maps and contacts.
Need a Doctor?
Aultman's network of providers is committed to high-quality patient care.
Schedule an Appointment
Click below to complete an online form.
Donate Today
You can help support and enhance services, and in turn, help patients and their families who benefit from care received at Aultman.
Financial Assistance
Under the Ohio Hospital Care Assurance Program (HCAP), Aultman offers basic, medically necessary hospital-level services free of charge to individuals who are residents of Ohio and whose income is at or below the Federal Poverty Income Guidelines.
In addition to the HCAP program, Aultman provides financial assistance (FAP) on a sliding scale to patients who do not have insurance at family income levels up to four times the Federal Poverty Guidelines.
In order to assist Aultman patients with the best discounts available, it is our responsibility to require patients to first apply for Medicaid before receiving approval for a secondary assistance program, such as HCAP or FAP. Due to Medicaid expansion in the state of Ohio, many more people are now eligible for Medicaid coverage. If you have been approved for HCAP in the past, you may now qualify for Medicaid coverage. Please click here, call 330-363-2200 or email the Aultman Patient Outreach department to apply.
If you are not an Ohio resident or if you are over the Federal Poverty Guidelines and uninsured, you may qualify for a reduction in hospital care costs under the Financial Assistance Program (FAP). Review Aultman's FAP policy, click here to view the FAP summary, or to apply for financial assistance, please click here.
How to Apply
In order for the application to be processed, you must:
- Complete an entire HCAP application, including family and income information. En Español.
- Sign and date the application.
- Return the completed application to:
Patient Outreach Department
Aultman Hospital
P.O. Box 80868
Canton, Ohio 44708-0868
HCAP Covered Services
Please note that the HCAP program only covers services billed by Aultman Hospital. The program does not cover elective or cosmetic surgery, organ transplants, patient convenience items, take-home pharmacy charges, transportation fees, physician and anesthesia charges.
Collections Policy
Aultman has implemented a collection process for the accounts receivable of patients receiving hospital services that supports the business needs of the Aultman and, together with the Financial Assistance Policy, is intended to comply with applicable federal, state and local laws, including Section 501(r) of the Internal Revenue Code of 1986. Click here to review the policy.
Contact Us
If you have any questions, please contact the Aultman Patient Outreach team at 330-363-2200 or toll-free at 800-900-6321.
Location Finder
Here's your guide to finding any of the facilities in the Aultman family of health services, including maps and contacts.
Need a Doctor?
Aultman's network of providers is committed to high-quality patient care.
Schedule an Appointment
Click below to complete an online form.
Donate Today
You can help support and enhance services, and in turn, help patients and their families who benefit from care received at Aultman.