For a quick, easy-to-follow guide to help you make decisions and seek appropriate medical care, please click here for more information. 

Visitation to Resume on a Limited Basis

Effective Wednesday, June 17, the Aultman Healthcare Delivery System will begin to allow patient visitation with the following restrictions:

• Each non-COVID-19 patient may have one designated visitor per visit/stay, over the age of 18, who will be allowed to visit once per day between 10 a.m. and 6 p.m.
• Each adult surgical patient may have one visitor for his/her surgical experience.
• All visitors will be screened upon entrance using current screening protocols and will receive a temporary visitor ID that must be worn while visiting.
• All visitors will be required to remain in the patient room when not visiting the restroom or cafeteria. Public waiting areas will remain closed.

Exceptions to these visitation restrictions include:

• Maternity patients will be allowed one visitor or caregiver.
• Children will be permitted to have two parents or guardians.
• End-of-life patients will be permitted to have two visitors at a time. Subsequent visitors must wait their turn in their vehicles.

These visitation restrictions apply at all Aultman facilities and emergency departments, with the exception of post-acute services at Woodlawn, the Compassionate Care Center, the Community Care Center in Alliance and the Senior Care Behavioral Health Unit.

Effective April 24, we are expanding our current mask policy. Any person who enters an Aultman facility will be required to wear a cloth face covering or face mask that covers the nose and mouth. If a patient is unable to tolerate a mask, staff will wear eye protection when interacting with that patient. If an individual does not have their own mask, our screening teams, located at each entrance, will provide them with a dust mask and education on the appropriate use of the mask. Click here for more information on the latest steps we've taken to protect our patients and staff. 

Visitors will NOT be permitted to access any Aultman nursing care facilities, including the Aultman Woodlawn campus and the Community Care Center in Alliance.

We are exploring options for virtual visitation for patients and families to communicate. If a patient has a wireless device, video calls are permitted and encouraged. We are also encouraging staff to offer extra support and understanding to our patients during this time.

Please keep in mind that we are limiting points of access at all Aultman facilities at this time:

• Aultman Hospital: emergency department, Bedford circle and Seventh Street circle
• Aultman Orrville Hospital: emergency department
• Aultman Alliance Community Hospital: emergency department, main hospital entrance and Professional Office Building entrance

Aultman Medical Group is asking all patients with upcoming appointments who are experiencing cough, fever, sore throat or shortness of breath to please notify their provider’s office before arriving for their appointments. Additionally, if you have recently been in close contact with someone known to have COVID-19 or have recently traveled to an area with an ongoing spread of COVID-19, please contact the office in advance. 

Out of an abundance of caution to provide a greater degree of protection against the spread of COVID-19, we ask that all patients with previously scheduled appointments at an Aultman Medical Group practice arrive at their appointment unaccompanied. If necessary, one support person is permitted to escort each patient to their appointment on an as-needed basis.

• At Aultman Hospital main campus, we have reduced our stations at the cafeteria, Seasons Café and Express Mart to eliminate any self-serve items. For the safety of the community, if you do choose to eat in Seasons Café or the cafeteria, please do not rearrange tables or chairs. This will ensure proper six foot distancing for all guests.
• At Aultman Alliance Community Hospital, the Café is not offering self-service stations and is encouraging to-go dining.
• At Aultman Orrville Hospital, the cafeteria is not offering self-service stations and is encouraging to-go dining. For the safety of the community, if you do choose to eat in the AOH cafeteria, please do not rearrange tables or chairs. This will ensure proper six foot social distancing for all guests.

FOOD DONATIONS

Our healing heroes are so grateful for your generous food donations! Please keep in mind that we can only accept food that has been prepared in a commercial kitchen and we prefer food that is individually packaged so we can share it safely with our team members. To arrange a food donation, please send an email to the desired location, listed below:

• Aultman Hospital
• Aultman Orrville Hospital
• Aultman Alliance Community Hospital
  
• Aultman Woodlawn (Post-Acute Care)
• Aultman Massillon

COVID-19 has caused a national shortage of personal protective equipment (PPE). Aultman facilities are quickly running out of this critical safety equipment, which is needed to protect our staff on the front line. We are asking members of our community to consider donating any PPE they may have available in an effort to help protect our nurses and health care workers. For a list of specific items Aultman is accepting or for contact information to arrange pickup/delivery, please click here.