Notice of Privacy Practices

Aultman is committed to protecting our patients’ confidential information. Aultman maintains compliance with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all other federal, state and local laws to ensure the privacy and security of an individual’s protected health information.

As part of HIPAA requirements all new patients seeing their healthcare provider upon their initial visits will receive a copy of our Notice of Privacy Practices. This notice describes how we may use information about you within Aultman and how we may disclose it to others outside of Aultman. This notice also describes your privacy rights as a patient. Please review it carefully, and let us know if you have questions.

• Notice of Privacy Practices (PDF) 
• Notice of Privacy Practices en Español (PDF)

Who Will Follow This Notice

Aultman organizations that will follow this notice include all of our hospitals, employed physicians, doctor’s offices, entities, foundations, facilities, home care programs and other services. These organizations include, but are not limited to:

Aultman Hospital, Aultman Alliance Community Hospital, Aultman Orrville Hospital

Aultman Medical Group, Aultman Cancer Center, Alliance Community Medical Foundation, Canton Medical Education Foundation, North Central Medical Resources, Ohio Hospital Based Physicians Corporation, Ohio Physicians Professional Corporation, Ohio Specialty Physicians Corporation, Tuscarawas Valley Regional Cancer Center, Aultman Health System, The Aultman Foundation, Alliance Medical Associates, Health Alliance, Integrated Health Collaborative 

Aultman Woodlawn, Aultman Massillon, Aultman Hospital Obstetrics Emergency Department, Aultman Home Care, Aultman Hospice and Palliative Care, Aultman Home Medical

ACMF Otolaryngology, Aultman Alliance Community Hospital Center for Pain Management, Aultman Alliance Family Medicine of AOH, Aultman Alliance Hematology & Oncology, Aultman Anesthesia, Aultman Breast Surgery, Aultman Deuble Heart and Vascular Hospital Cardiothoracic Surgery, Aultman Deuble Heart and Vascular Hospital Cardiovascular Consultants, Aultman General Surgery, Aultman Gynecologic Oncology, Aultman Hematology and Oncology, AMG Behavioral Health and Counseling Center, AMG Canton South Medical Center, AMG Christopher Chow, M.D., AMG Endocrinology, AMG Family Medicine of Hartville, AMG Family Medicine of Louisville, AMG Family Medicine of Navarre, AMG Family Medicine of North Canton, AMG Family Medicine of Stark County, AMG Gastroenterology, AMG Inpatient Medicine, AMG Kevin Hill, M.D., AMG Mansard Medical, AMG MedCorp, AMG North Canton Medical Center Internal Medicine, AMG Plastic Surgery, AMG Steven Weaver, M.D., AMG Women's Health Services, Aultman Neurosurgery, Aultman Orrville Bolivar Health Center, Aultman Orrville Carrollton Schools Health Center, Aultman Orrville Carrollton Health Center, Aultman Orrville Dunlap Family Physicians, Dover Health Center of Aultman Orrville Hospital, Aultman Orthopedics and Sports Medicine, Aultman Pain Management, Aultman Podiatry, Aultman Radiation Oncology, Aultman Urology

Contact Aultman's Privacy Officer

If you have questions or concerns regarding your privacy or would like to file a breach of confidentiality complaint, you may contact our Compliance Department at:

• Call: 330-363-3380
• Email: compliance@aultman.com
• Mailing address: 
  Aultman Health System
  Compliance Department
  Attn: Privacy Officer
  2600 Sixth St. SW
  Canton, Ohio 44710

Regular business hours Monday-Friday, 8:30 a.m. to 5 p.m. After hours, please leave a message and your call will be returned.

What is HIPAA?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was signed into law Aug. 21, 1996, and went into effect in 2003. The Privacy Rule provides federal protections for personal information held by a covered entity, such as Aultman. HIPAA gives you rights over your health information, including the right to get a copy of your information, make sure it is correct, and know who has seen it.

How We Assure Your Privacy

Your privacy is very important to us. Our workforce members are trained in the appropriate use and disclosure of health information and know that it is available for the purpose of providing treatment, receive payment or other health care operations. Aultman has policies in place to address privacy violations or failures of a workforce member to protect your information from accidental or unauthorized access.

Sharing Health Information with Family Members and Friends

HIPAA sets rules for health care providers and health plans about who can look at and receive your health information, including those closest to you – your family members and friends. The HIPAA Privacy Rule ensures that you have rights over your health information, including the right to get your information, and make sure it’s correct. 

HIPAA requires most doctors, nurses, hospitals, nursing homes and other health care providers to protect the privacy of your health information. However, if you don’t object, a health care provider or health plan may share relevant information with family members or friends involved in your health care or payment for your health care in certain circumstances. 

When Your Health Information Can Be Shared

Under HIPAA, your healthcare provider may share your information face-to-face, over the phone or in writing. A healthcare provider or health plan may share relevant information if: 

• You give your provider or plan permission to share the information. 
• You are present and do not object to sharing the information. 
• You are not present, and the provider determines based on professional judgment that it’s in your best interest.

For information on your medical records and the proper procedure to gain access to them, please click here.