Under the Ohio Hospital Care Assurance Program (HCAP), Aultman offers basic, medically necessary hospital-level services free of charge to individuals who are residents of Ohio and whose income is at or below the Federal Poverty Income Guidelines.

In addition to the HCAP program, Aultman provides financial assistance (FAP) on a sliding scale to patients who do not have insurance at family income levels up to four times the Federal Poverty Guidelines.

In order to assist Aultman patients with the best discounts available, it is our responsibility to require patients to first apply for Medicaid before receiving approval for a secondary assistance program, such as HCAP or FAP. Due to Medicaid expansion in the state of Ohio, many more people are now eligible for Medicaid coverage. If you have been approved for HCAP in the past, you may now qualify for Medicaid coverage. Please click here, call 330-363-2200 or email the Aultman Patient Outreach department to apply.

If you are not an Ohio resident or if you are over the Federal Poverty Guidelines and uninsured, you may qualify for a reduction in hospital care costs under the Financial Assistance Program (FAP). Review Aultman's FAP policy, click here to view the FAP summary, or to apply for financial assistance, please click here. 

How to Apply

In order for the application to be processed, you must:

• Complete an entire HCAP application, including family and income information. En Español.
• Sign and date the application. 
• Return the completed application to:

Patient Outreach Department
Aultman Hospital
P.O. Box 80868
Canton, Ohio 44708-0868

HCAP Covered Services

Please note that the HCAP program only covers services billed by Aultman Hospital. The program does not cover elective or cosmetic surgery, organ transplants, patient convenience items, take-home pharmacy charges, transportation fees, physician and anesthesia charges.

Collections Policy

Aultman has implemented a collection process for the accounts receivable of patients receiving hospital services that supports the business needs of the Aultman and, together with the Financial Assistance Policy, is intended to comply with applicable federal, state and local laws, including Section 501(r) of the Internal Revenue Code of 1986. Click here to review the policy.

Contact Us

If you have any questions, please contact the Aultman Patient Outreach team at 330-363-2200 or toll-free at 800-900-6321.